General questions: Use this link to e-mail us your questions about student aid in general or to provide your comments/suggestions about this website.
You may also call 1-800-4-FED-AID (1-800-433-3243) or TTY: 1-800-730-8913 to ask questions or provide your comments about Federal Student Aid and our programs.
Spanish speakers are available (se habla español). If you are unable to access the toll-free number from your area, an alternate number is 1-319-337-5665.
When you call, please let our Customer Service Representative know that you are a counselor or mentor.
Information about other U.S. Department of Education (ED) programs: View a list of the U.S. Department of Education toll-free and hotline numbers.
Use the Guide to U.S. Department of Education Programs to find the name, telephone number, and/or e-mail and Web address for the Department office to contact for more information on each of the programs that the Department administers.
Technical questions: Use this link to e-mail us if you have technical questions about this website (such as a link not working properly).