Contact Us

General questions: Use this link to email us your questions about student aid in general or to provide your comments/suggestions about this Web site.

Technical questions: Use this link to email us if you have technical questions about this Web site (such as a link not working properly).

You may also call 1-800-4-FED-AID (1-800-433-3243) or TTY: 1-800-730-8913, to ask questions or provide your comments about Federal Student Aid and our programs.

Spanish speakers are available (se habla español). If you are unable to dial the toll-free number from your area, an alternate number is 1-319-337-5665.

When you call, please let our Customer Service Representative know that you are a Counselor or Mentor.

Contact U.S. Department of Education (ED) programs: Preview a listing of the U.S. Department of Education toll-free and hotline numbers.

Use the Guide to U.S. Department of Education Programs to find the name, telephone number, and e-mail and web address for the Department office to contact for more information on each of the programs that the Department administers.